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The importance of conversion rate optimisation (CRO) in digital marketing

Marketing · 20 April 2023

More traffic is expensive. Getting more out of the visitors you already have is often the fastest way to grow.

Conversion rate optimisation (CRO) is the practice of increasing the percentage of visitors who take a desired action, such as requesting a quote or making a purchase.

Why it matters

Doubling your conversion rate has the same effect as doubling your traffic, at a fraction of the cost.

Where to start

  • Measure: set up analytics and define what a conversion is.
  • Find friction: watch session recordings and read support tickets.
  • Test: change one thing at a time and let the data decide.

We build CRO into every website and app we deliver.

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