AI support assistant
An AI assistant trained on product documentation that resolves common support questions instantly.
The challenge
The support team spent most of its time answering the same questions.
What we built
An AI assistant embedded in the product and help centre, grounded in the client's documentation, with hand-off to a human agent when needed and full conversation logging.
Result
A large share of tickets are now resolved automatically, freeing the team for complex cases.
Portfolio
Selected work we are proud of
Sales CRM platform
B2B services company
A custom CRM with pipeline management, automated follow-ups and reporting, replacing spreadsheets and three separate tools.
- Next.js
- Supabase
- PostgreSQL
- Vercel
Mobile booking app
Hospitality brand
iOS and Android app for reservations, loyalty points and push notifications, built from one codebase.
- React Native
- Node.js
- Stripe
E-commerce website
Retail brand
A fast, conversion-focused web shop with a custom admin, integrated payments and automated shipping labels.
- Next.js
- Headless
- Payments
Start outsourcing your project with us
Our services let you focus on leading your company, not micromanaging, so that you have time to focus on the business.